Hello

I’m Matts

THIS IS MY STORY

NOVEMBER 1994

I remember it like it was yesterday... 
 

I was working as a business analyst in a large corporation. Every thursday morning we all met, to discuss ongoing projects, but this particular day was going to be different. 

I watched my ill-fated boss get an earful from the directors. He had to spend the entire day getting scolded and forced to explain why a major project was overdue and over budget, AGAIN!

 

He explained his actions and blamed the managers who didn’t support him, who blocked his plans or withheld information, but everything came across as meaningless excuses - only further highlighting his perceived ineptitude.  

 

Truth is, he had done everything possible, but without results, we both knew his days at the company were over. He was about to get fired. 

 

Understandably, he was disheartened.

-“My job is easy. Making the improvements are easy. But getting the managers to see it and cooperate… For that, I need a magic wand.”

 

That always stuck with me. 

 

If the steps we need to take to improve a business are easy
-
Why is it that a vast majority of improvement projects fail?

 

Time and time again we saw project after project fail to various degrees. It did not matter which company, which model or who was in charge. They all failed to some extent.  

 

I could not let it go. 

 

I finally came to the obvious conclusion. True improvement has nothing to do with the steps.

 

I realized that true change comes from the foundation and the hidden glue which bind the steps together, which makes them work and provides the change you are after.

 

You see, most people get distracted by the simplicity of the steps that they fail to realize that the steps aren't fixed. Instead, the steps are built on sand. 

 

And that sand is made up of human beings and their emotions.

Change is all about the people. 

MARCH 2004

That always stuck with me. 

 

If the steps we need to take to improve a business are easy - Why is it that a gigantic proportion of the improvement projects fail?

 

Time and time again we saw project after project fail to various degrees. It did not matter which company, which model or who was in charge. They all failed to some extent.  

 

I could not let it go. 

 

I finally came to the obvious conclusion. True improvement has nothing to do with the steps.

 

I realized that true change comes from the foundation and the hidden glue which binds the steps together, which makes them work and provides the change you are after.

 

You see, most people get distracted by the simplicity of the steps that they fail to realize that the steps aren't fixed. Instead, the steps are built on sand. 

 

And that sand is made up of human beings and their emotions.

Change is all about the people.